Increase productivity through better control of continuous change processes
Implement change management mechanisms
By following this action plan, the organization will be able to put in place effective change management mechanisms, thus facilitating the adaptation and acceptance of new practices while minimizing disruptions.
1. Assess the need for change:
- Identify needs: Analyze the aspects of the organization that require change, such as processes, structures, or technologies.
- Involve stakeholders: Consult teams and stakeholders to understand the reasons for and impacts of the change.
2. Develop a change management strategy:
- Define change objectives: Establish clear and measurable objectives to guide the change process.
- Create a communication plan: Develop a plan to inform all stakeholders of the reasons for the change, the steps to follow, and their respective roles.
3. Establish a dedicated change management team:
- Designate change managers: Appoint one or more managers to lead the change process.
- Train the change management team: Ensure that the dedicated team has the skills needed to manage the technical, human and organizational aspects of the change.
4. Develop a transition plan:
- Plan the stages of change: Break down the change process into clear stages, with deadlines and assigned responsibilities.
- Manage risks: Identify potential risks related to the change and prepare contingency plans.
5. Communicate about the change:
- Regularly inform teams: Set up regular communication channels to keep employees informed of the progress of the change.
- Address concerns: Create forums or question-and-answer sessions to allow employees to ask questions and express themselves about the change.
6. Train employees for the new context:
- Identify training needs: Assess the skills needed to work effectively after the change.
- Organize training sessions: Set up training programs adapted to the new processes, tools or structures.
7. Implement the change:
- Launch actions: Implement the steps planned in the transition plan by following the established deadlines.
- Monitor progress: Use performance indicators to track the progress of the change and adjust actions if necessary.
8. Manage resistance to change:
- Recognize resistance: Identify sources of resistance among teams and understand their reasons.
- Engage in dialogue: Work directly with the people concerned to help them understand the importance of the change and support them in the transition.
9. Evaluate the impact of the change:
- Measure results: Compare the results obtained to the objectives set to evaluate the effectiveness of the change.
- Gather feedback: Solicit feedback from employees and stakeholders to identify areas for improvement.
10. Institutionalize change:
- Embed change in processes: Update procedures, policies, and documents to reflect the new way of operating.
- Ensure continuity: Ensure that new practices are well anchored in the organizational culture to avoid backtracking.
11. Document and disseminate good practices:
- Capture lessons learned: Document successes and challenges encountered during the change management process.
- Share knowledge: Disseminate good practices and lessons learned throughout the organization to prepare for future changes.