Reduce risks
Establish tertiary prevention mechanisms and act when the problem is declared and install a curative action
1. Establish an early problem detection system:
- Implement tools and processes to quickly identify situations where harm has already occurred.
- Train staff to recognize signs that remedial action is needed.
2. Develop remedial intervention protocols:
- Create detailed procedures to address problems as soon as they are detected.
- Define the responsibilities of each team member in implementing remedial actions.
3. Establish support and rehabilitation services:
- Offer support services to help minimize the long-term negative effects of incidents.
- Include rehabilitation options for affected parties, whether employees, customers or other stakeholders.
4. Use damage remediation technologies:
- Install specific tools or software to correct detected problems.
- Ensure that the technologies used are appropriate for the types of damage to be treated.
5. Monitoring and evaluation of curative actions:
- Establish a monitoring system to evaluate the effectiveness of curative actions undertaken.
- Analyze the results to adjust strategies if necessary and prevent the recurrence of problems.
6. Document and archive the cases treated:
- Keep a record of curative interventions and the results obtained.
- Use these documents to train staff and improve future processes.
7. Train teams in crisis management:
- Organize specific training to prepare employees to effectively manage situations where curative intervention is necessary.
- Simulate crisis scenarios to improve rapid response capabilities.
8. Communicate with stakeholders:
- Ensure clear communication with affected parties to explain the curative actions underway.
- Provide regular updates on the status of the situation and the results of interventions.
9. Evaluate and adjust strategies:
- After a crisis is resolved, evaluate all curative actions carried out.
- Adjust protocols and mechanisms based on lessons learned to improve future response.